Discover how we’ve helped clients unlock significant savings, reduce liabilities, and navigate complex business rates challenges with confidence. Our testimonials showcase real results — from strategic mitigation to expert appeals — and the lasting impact of our bespoke, intelligent approach to business rates consultancy. Here’s what our clients say about working with us.

 

Umberto Cambiaso

Umberto Cambiaso

/ Brockton Everlast Inc. Ltd

“Working with QuoinStone was a seamless experience. Their swift action and strategic mitigation significantly reduced our business rates liability during a critical transition period. Their expertise in navigating complex hereditament removals was beneficial, and we are delighted with the results."

Stephanie Earle

Stephanie Earle

/ Dean Transport ‘94 Ltd

"QuoinStone made a real difference to our business. They identified savings we didn’t know we were entitled to and handled everything for us. The refund and ongoing reduction in our business rates have been a huge help. Fantastic service, and we’re really grateful."

Richard Wright

Richard Wright

Managing Director / Mobility Giant

"As non-property people, QuoinStone's sector expertise and experience was invaluable in leading us through the acquisition of our first commercial warehouse lease. We will continue to work with them as our business grows."

Marijke Varrall-Jones

Marijke Varrall-Jones

Director / Maak

"QuoinStone advised on all aspects of our first commercial office and warehouse acquisition. It was abundantly clear their experience and longstanding property network was invaluable and we are already working with them on our next commercial property acquisition."

Paul Gilbert

Paul Gilbert

Director of Customer Accounts / London & Quadrant

"I highly recommend Katy Ellis’ services. She has successfully recovered overpaid business rates in excess of £700,000. She is easy to deal with and provides a seamless service with regular updates and minimal administrative input from us."

Terry Chant

Terry Chant

Head of Service Estates – Facilities / SSAFA the Armed Forces charity

"Katy Ellis’ business rates audit identified over £358,000 of refunds dating back to 2010. We are delighted by how swiftly this money was returned to us. She communicated regularly, was always professional and is highly experienced. We recommend her to anyone seeking a rates review."

Chris Green

Chris Green

Estate and Asset Manager / Taylor Wimpey UK Ltd

"I cannot speak highly enough of the service Katy Ellis provided. She achieved significant rates savings for our business across an extensive and complex property portfolio. She is set apart by her upmost professionalism, her attention to detail, enthusiasm, trustworthiness, and willingness to go that extra mile to meet client’s requirements."