Business Rates Services for Occupiers

QuoinStone Professional Services provide advice to occupiers (tenants) seeking to reduce their commercial property business rates liability.

We apply our wealth of experience and expertise to reduce, manage and in some cases entirely remove rates liabilities.


Commercial property business rates are a complex tax and are often under-prioritised by property owners. The best approach to business rates is proactive. We do succeed in challenging past rates liabilities but it is far easier to mitigate a potential liability before it arises.

Our approach offers innovative and risk-free solutions to manage empty rates exposures. We work with our clients to strategically plan actions, interventions and mitigations to achieve the best results.


Download our full business rates brochure


We can help

Tenants’ business rates liabilities are often overlooked by both tenants themselves as well as their landlords. Taking an active role in reducing a tenant’s liability is good for all parties given the cumulative nature of, and inflationary pressure on business costs. Below is an overview of the reliefs and methods available to mitigate tenants’ rates liabilities.



We identify opportunities to secure one of the numerous mandatory or discretionary reliefs that are available to business owners.

Challenge Business Rates

Challenge Business Rates

Use this tool to find out your Rateable Value (RV) and get an estimate of your rates payable per annum.

Check Business Rates

Check Business Rates

Understand the factors that determine your RV and check whether you have grounds to challenge these.

Changes in Circumstances

When businesses are negatively affected by external factors, for example nearby developments or road closures, we can secure rates discounts from the local authority.

Overvalued Property

We are able to establish whether a property has been overvalued. This can happen for a number of reasons which are not always obvious and can result in significant savings.

Quantum Discounts

If a tenant occupies contiguous space (horizontally or vertically) in separate assessments, then we can often secure significant savings.

Empty or Partially Empty

We can ensure rates mitigation when a tenant is no longer in occupation or is only partly occupying their let space.


Get in touch

It is important to receive professional advice in relation to appealing or challenging your rates assessment. Without expertise in this field, it is possible that your appeal could result in an unintended increase in ratings rateable value. Ratings authorities will usually resit resist reclaims but we are often able to succeed in this area, successfully making reclaims over an extended period of time.

Contact us